Shipping &
Delivery Policy
Print on Demand
Every product at The Folkss is made to order. Because we print and craft each item specifically for you, it takes a little time before it ships. Most orders are printed within 2–4 business days of being placed.
Domestic Shipping (India)
- • Standard delivery: 3–7 business days after dispatch.
- • Express delivery (where available): 1–3 business days after dispatch.
- • Dispatch typically occurs within 2–4 business days of order confirmation.
- • Shipping charges are calculated at checkout based on weight and destination.
International Shipping
- • Standard international delivery: 10–21 business days after dispatch.
- • Express international delivery: 5–10 business days after dispatch.
- • Customs duties and import taxes are the responsibility of the recipient.
- • Not all products are eligible for international delivery; availability is shown at checkout.
Order Tracking
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking link. You can also track the status of your order from your account dashboard under "My Orders." Tracking may take up to 24 hours to update after dispatch.
Delays & Exceptions
Delivery times are estimates and may vary during peak seasons, public holidays, or due to circumstances beyond our control (weather, logistics partner delays, customs holds). If your order is delayed beyond the expected window, write to us at hello@thefolkss.com and we'll help resolve it.
Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, contact us within 7 days of the delivery date with your order number and photos of the damage. We'll arrange a replacement or refund as appropriate.
Questions?
Reach out at hello@thefolkss.com and we'll get back to you within 1–2 business days.